![]() ![]() Nissan Financial Services is dedicated to offering finance solutions for both you and your vehicle. Time limits may apply to complain to AFCA so you should act promptly or otherwise consult the AFCA websites to find out if or when the time limit relevant to your circumstances expires. Contact Us At Nissan Financial Services we are committed to providing you with a comprehensive and highly competitive range of innovative solutions for your personal or business needs. Skyline Car Finance is a member of:Īustralian Financial Complaints Authority (AFCA) if lodged on or after 1 November 2018:Įmail: Mail: GPO Box 3, Melbourne, VIC 3001 (Australia) This is a free service which provides you with an independent mechanism to resolve any specific complaints or disputes you have with us which we cannot resolve together. If your finance product is regulated under the National Consumer Credit Protection Act 2009 (incorporating the National Credit Code) and you believe your complaint or dispute has not been resolved to your satisfaction, you may want to refer the matter to our external dispute resolution service. If English is not your preferred language, this policy is also available in: Arabic, Chinese Simplified, Chinese Traditional, Greek, Hindi, Indonesian, Italian, Japanese, Punjabi, Spanish and Vietnamese. You can download a copy of our Complaints Handling Policy here. If your query relates to Parts, Accessories & Servicing please contact your nearest Dealer. ![]() Alternatively, If your query relates to Nissan Financial Services, please submit an online enquiry. If we are unable to provide you with a final response within the above timeframes, we will inform you of the status of your complaint. For any Roadside support, Finance, or Vehicle enquiries you can contact us on 1800 035 035 or. If your complaint relates to any other matter, within 30 calendar from the date you lodge your complaint. My Nissan Service & Maintenance Extended Protection Plans Nissan Finance Portal Loyalty Program Child Safety Roadside Assistance. 269233051 We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase.If your complaint relates to financial hardship, enforcement action or a default notice, within 21 calendar days from the date you lodge your complaint or.We will investigate the issue and take reasonable steps to try and resolve the matter to your satisfaction within 5 business days, or in any event: for Dispute Resolution at for Hardship at expect our staff to take reasonable steps to address your concerns. To find the best offers and nearby inventory, we need to find your location.data from our customer files, navigation data, data from third parties, data on the use of your vehicle. Click on the different category headings to find out more and change our default settings. If you have a complaint or dispute please contact our Customer Experience Team either by phone on 1300 613 182, mail at Locked Bag 2004, Brandon Park, Victoria 3150 or by email Here at Nissan Financial Services we respect your right to privacy, and provide you with the means to choose the personal data you provide to us. Complaints, Disputes, Feedback: Get In Touch ![]()
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